Right to cancellation

Right to cancellation

You have the right to cancel this contract within fourteen days without giving a reason.

The cancellation period is fourteen days from the date you or a third party of your choice who is not the supplier receive/s the goods.

To exercise this right, please inform us (Vaclav Jelinek, 40882 Ratingen, tel.: 02102 168 90 78, email: info@shopmanagement.net) by means of a clear statement (ex. sent by post, fax or e -mail) of your decision to cancel this contract. You can use the attached cancellation form, but this is not mandatory.

To meet the deadline for cancellation, it is sufficient that you send your statement concerning the right to cancellation prior to it.

Effects of cancellation

If you cancel this contract, we will reimburse all payments we have received from you, including the costs of delivery (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us, cheapest standard delivery) at the latest within fourteen days from the date, on which we have received notification of your cancellation of this contract. For repayment, we will use the same method of payment that you used in the original transaction unless we have explicitly agreed otherwise; you will not be charged for this repayment. We may withhold reimbursement until we have received the returned goods or until you have demonstrated that you have returned the goods, whichever is earlier.

You have to return the goods immediately, in any event no later than fourteen days from the date, on which you have informed us of your decision to cancel this contract or returned the goods. The deadline is considered to be met if you send the goods back within fourteen days. You bear the direct cost of returning the goods. You need to cover diminished value of the goods where value has been lost due to handling that was not warranted to establish the nature, characteristics and functions of the goods.

Revocation form